WordPress Support
WordPress Support for Complex, Business-Critical Websites
Reliable technical support, ongoing development and practical WordPress expertise for teams that need their website to stay stable, secure and easy to improve.
Make Do supports organisations running WordPress websites, web apps, WooCommerce stores and connected digital platforms that need more than basic maintenance.
Support That Keeps Moving
Ongoing WordPress Support Should Give You Control, Not Just Close Tickets
Most growing organisations do not need a developer who only appears when something breaks. They need a technical partner who understands the website, keeps it healthy and helps the platform improve over time.
Make Do provides hands-on WordPress support for teams that rely on their website for marketing, sales, service delivery, internal operations or customer experience.
We help with updates, fixes, development tasks, performance improvements, content support, integrations, hosting issues and technical planning. The goal is to keep your site stable while giving your team a clear route for continuous improvement.
Useful When Your Site Is Important Enough to Need Proper Ownership
If your website supports leads, users, members, transactions, internal workflows or campaign activity, it needs more than occasional plugin updates. It needs accountability, context and experienced support.
Discuss WordPress Support
Need Reliable WordPress Support?
Send us your website and tell us what support you need. We’ll recommend the most sensible way to get started.
What We Support
Practical Help Across the Full WordPress Lifecycle
Technical Fixes
Bug fixes, broken templates, plugin conflicts, form issues, editor problems, failed updates and unexpected behaviour across your WordPress site.
Maintenance & Updates
Managed WordPress core, theme and plugin updates with the technical judgement needed to reduce risk and avoid careless changes.
Performance & Stability
Performance reviews, hosting checks, reliability improvements and practical recommendations when your site feels slow, fragile or difficult to manage.
Feature Development
Small improvements, new blocks, custom templates, editor enhancements, integrations and platform changes that help your site keep evolving.
Content & Campaign Support
Support for marketing teams that need landing pages, content changes, campaign updates, tracking changes or technical help around launches.
Roadmap Support
Planning and prioritisation so your site does not become a long list of disconnected fixes with no clear technical direction.
More Than Maintenance
Support Should Protect the Website You Have and Improve the Platform You Need Next
Good support is not just a safety net. It should help your team make better decisions about the site, reduce technical debt and avoid turning every change into a separate procurement exercise.
We work best with teams that want a long-term technical partner: someone who can deal with the urgent issues, understand the wider platform and help shape what happens next.
- Keep your current site safe, maintained and usable.
- Fix issues without creating more technical debt.
- Plan improvements around business priorities.
- Support your marketing, digital, SEO and internal teams.
How Support Works
Flexible WordPress Support Built Around the Way Your Team Works
Some teams need predictable monthly support. Others need flexible development hours. Many need both. We help you choose the support model that gives your team the right level of access, accountability and momentum.
Predictable Support
Monthly SLA Plans
A monthly support plan gives your team reliable access to WordPress specialists for maintenance, fixes, support requests and planned improvements.
- Useful for ongoing support and retained development.
- Helps reduce backlog and support uncertainty.
- Best for teams that need consistent technical cover.
Flexible Capacity
Flexible Packages
Flexible hours work well when you need ad hoc development, fixes, campaign work or a defined batch of technical support without committing to a monthly plan.
- Useful for one-off tasks, improvements and small projects.
- Good when support needs vary month to month.
- Can work alongside an SLA for extra capacity.
Support + Growth
A Long-Term Technical Partner
For more complex sites, we can combine monthly support, planned improvement work, hosting guidance and roadmap thinking into one joined-up support relationship.
- Useful for complex WordPress sites and web apps.
- Helps marketing, digital and internal teams move faster.
- Best when the site needs continuous stewardship.
Getting Started
A Safe, Practical Route Into WordPress Support
Before we support an existing WordPress site properly, we need to understand how it has been built, where the risks are and what your team needs most.
01
Understand the Site
We review the current setup, hosting, plugins, theme, workflows, access, risks and support history so we know what we are taking on.
02
Stabilise What Matters
If there are obvious issues, we prioritise the fixes that reduce risk, improve reliability and make the site safer to support.
03
Set the Support Model
We agree the right support structure, response expectations, workflow, escalation route and whether you need an SLA, flexible hours or both.
04
Improve Over Time
Once support is in place, we help your team deal with immediate requests while planning sensible improvements across the platform.
Good Fit
Built for Teams That Need Dependable WordPress Support
We are a good fit when your WordPress site is important to the organisation and your team needs experienced support that can handle both day-to-day work and bigger technical decisions.
Marketing & Digital Teams
For teams that need a reliable technical partner to support campaigns, fix issues, build improvements and keep the site moving.
Internal Technical Teams
For organisations with in-house capability that still need specialist WordPress knowledge, extra capacity or experienced platform support.
Inherited Sites
For teams that have inherited a WordPress site from another supplier and need help understanding, stabilising and supporting it properly.
Growing Organisations
For organisations that need their website to keep improving without every request becoming a separate project or supplier search.
Need a WordPress Support Partner You Can Rely On?
Tell us what you are running, what is getting in the way and what kind of support your team needs. We will help you work out the safest and most practical next step.