Where clients require a flexible arrangement for on-going work Make Do offer retainer-based development and support packages.
This approach can be used as an alternative to the standard project-pricing structure and it avoids the need to raise additional purchase orders or deal with extra paperwork when new work is needed.
Get access to our team whenever you need us
All of our packages include a ‘pot of time’ which can be utilised for development, design, consultancy, project management, training or any other professional service provided by Make Do.
The time you buy from Make Do works like credits and the allotted hours are reduced accordingly.
Getting things done
All packages are designed to be utilised over a period of 6 months. This allows our team to manage capacity and get things done in a timely and organised manner.
In some cases custom packages can be tailored for more demanding projects which may have extended or unknown deadlines.
If a clear scope of work is unknown or you are simply unsure of what you need then a popular choice is to setup an initial package and then have it ‘topped-up’ once the initial support time has been used up.
SLAs & On-going Support
If critical on-going support is required then packages can be linked to a bespoke SLA (service level agreement) to ensure a measured quality service. These packages are developed on a per-client basis.
For clients requiring a full-service support experience Make Do offer fully managed and reliable website hosting and support packages.
Even if we didn’t build your website we can support you with ongoing maintenance. That way, you get the support you need and don’t have to worry about your website getting out of date or links breaking.